The MIT Museum will accept returned merchandise mailed to us within 30 days of purchase. The product must be in its original unused condition, unless there is a manufacturer’s defect.
Before sending the return, contact the MIT Museum Store at: firstname.lastname@example.org or 617-324-2849. We are available by phone 9 a.m. through 5:30 p.m., Monday through Friday. You may leave a voice message if you wish.
Send your return to:
MIT Museum Store
265 Massachusetts Ave.
Cambridge, MA 02139
Attention: Store Returns
Please include a copy of your receipt and your transaction number in the package.
It is very important that you also include your preferred phone number and e-mail address so that we are able to contact you if necessary.