In general, you can visit the Site without telling us who you are and without revealing any personal information about yourself.
In using specific features of the Site, such as when you purchase items through the Online Store or provide User-Generated Content, you will be asked to give us personal information, such as your name, email address, mailing address, or phone number, that will be needed to (for example) correspond with you or process an order. Aside from aggregating random sampling data to allow us to check on our own performance, it is our intent that your personal information will be used only to fulfill the request(s) you make of us, to allow us to contact you for marketing purposes (unless you opt out) or if there are any problems with your request, to maintain a historical record of transactions and requests, and for other reasons that are incidental to or reasonably necessary for our regular operation of the Site (for example, we may need to share this information with vendors with whom we contract to perform certain functions of the Site). We may also post User-Generated Content that you provide to us, such as reviews of items you have purchased through the Online Store. We will not exchange or sell your information, including your email address, to third parties. We may, however, share your information with other administrative units at MIT as reasonably necessary to operate the Site.
INFORMATION SECURITY AND QUALITY
We intend to protect the integrity of your personal information. To do this, we have implemented appropriate technical and organizational measures, such as using a Payment Card Industry (PCI) compliant payment processor and Secure Sockets Layer (SSL) encryption for transmission of credit card numbers and passwords, to help us keep your information secure, accurate, current, and complete. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information, to remove personal information you do not want stored, or to answer any questions you may have about our use of your information.
INFORMATION GATHERED THROUGH COOKIES AND OTHER TECHNOLOGIES
You can browse the Site without using the technology known as “cookies.” A cookie is a short identifier, stored on your computer, that a site may use to identify your computer. Certain optional features of the Site that do require us to identify your computer—for example, to match your computer with your order or wishlist—will require cookies. These cookies will be used only to perform the functions that you initiate.
We may collect anonymous information from visits to the Site to help us provide better customer service and a better customer experience. For example, we keep track of the domains and Internet Protocol addresses from which people visit, and we measure aggregate user activity on the Site, but we will not seek to connect this data to your personally-identifiable information. We, or the analytic vendors we select, may use this data to analyze Site usage trends and statistics to help us improve our Site.
When we collect personal data from you in connection with a transaction (an order, email request, etc.) we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns in our Site’s usage.
CONTACTING THIS SITE
MIT Museum Store
265 Massachusetts Ave., Bldg. N51
Cambridge, MA 02139